FREE EXCHANGES & EASY RETURNS

Customer happiness is at the core of what we do and we work day and night to improve our services and our products.

We at Demadly pride ourselves with the best fitting swimwear on earth, which we of course want to fit you perfectly. Hence, we offer a free exchange policy so you can be tranquila that we will find you the perfect Demadly.

Proceed by:

–Send an email to care@demadly.com and mark it as “EXCHANGE

–Include your order number & which size /style/color you would like to change to.

–You will then receive further instructions

 

We want you to be completely satisfied with your new swimwear, therefore, we’ll gladly accept an exchange of any item subject to the following conditions:

–The item must be exchanged within 30 days of purchase;

–Items must be returned in original condition with all tags and protection stickers attached.

–Must not be a Sale item on our website. Items on Sale can only be exchanged in cases where the product is faulty or the incorrect item is received.

HOW TO MAKE AN RETURN

We’ll gladly accept unworn and unwashed items on demadly.com for return within 30 days of the purchase on all full priced items. If you would like to return your order, please send an email to care@demadly.com and mark it as RETURN for instructions on how to proceed.The pieces must be in its original condition, with all tags remaining in place, including hygiene seal.

Return shipping costs are covered by the customer and will be deducted from the returned amount.

For international shipments outside the EU and US, taxes and duties may be applicable.