FREE EXCHANGES & EASY RETURNS
Customer happiness is at the core of what we do and we work day and night to improve our services and our products.
We at Demadly pride ourselves with the best fitting swimwear on earth, which we of course want to fit you perfectly. Hence, we offer a free exchange policy so you can be tranquila that we will find you the perfect Demadly.
–Include your order number & which size /style/color you would like to change to.
–You will then receive further instructions
We want you to be completely satisfied with your new swimwear, therefore, we’ll gladly accept an exchange of any item subject to the following conditions:
–The item must be exchanged within 60 days of purchase;
–Items must be returned in original condition with all tags and protection stickers attached.
–Must not be a Sale item on our website. Items on Sale can only be exchanged in cases where the product is faulty or the incorrect item is received.
How does a return work?
Not satisfied with your purchase from us? No problem, you can always return your garments within 30 days from the day you received the package. We charge a 50 SEK/5 EUR fee for processing a return.
If you would like to return your order, please send an email to firstname.lastname@example.org and mark it as RETURN for instructions on how to proceed. The pieces must be in its original condition, with all tags remaining in place, including hygiene seal.
Return shipping costs are covered by the customer and will be deducted from the returned amount.
For international shipments outside the EU and US, taxes and duties may be applicable.
Pd. Exchanges and returns do not apply on sales items.