Below these amounts, the standard shipping cost is:
Delivery Times
- Standard Delivery (within the EU except islands): 3-10 business days
- Express Delivery: 1-4 business days
Delivery to rural addresses and islands might take longer.
Peak Periods: During peak sales or holiday periods, processing and delivery times may be longer due to high order volume.
United States
Important update: As of August 29, 2025, the U.S. has eliminated the USD 800 de minimis threshold. This means all international orders, regardless of value, are now subject to formal import duties and customs clearance procedures. Please expect shipping delays for the next couple of months.
VAT and Duties
EU
All orders within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
For all countries outside the EU, orders are shipped with DDU (Delivery Duty Unpaid), meaning you may be liable for tax and duty upon receipt of your package. If applicable, you will be responsible for paying these costs before your item can be delivered.
After your order has been dispatched, you will receive an email with a tracking number. If you have not received an email, please contact us at care@demadly.com. Please note we are unable to redirect orders once items have been dispatched. It’s the buyer’s responsibility to ensure that the address reported in the order is correct.
Email care@demadly.com for any questions or assistance.